Effective Date: February, 2025

1. Introduction

Welcome to Nelson Bespoke Concierge (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us.

By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

• Name
• Email Address
• Phone Number
• Billing Address (if applicable)
• Any information you provide when contacting us

B. Automatically Collected Information

When you visit our website, we may collect:

• Your IP address
• Browser type and version
• Pages visited and time spent on the site
• Device type and operating system

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but some parts of our website may not function properly.

3. How We Use Your Information

We use the information we collect to:
✅ Provide and manage our concierge services
✅ Respond to inquiries and customer requests
✅ Improve our website and user experience
✅ Send marketing or promotional communications (if opted-in)
✅ Comply with legal and regulatory obligations

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share information in the following cases:

• Service Providers: Third-party vendors that assist in service delivery (e.g., payment processors, email providers).
• Legal Compliance: If required by law or to protect our company’s rights.
• Business Transfers: If our company undergoes a merger or acquisition, your data may be transferred.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”